Failed Orders

Order ID Partner Order Vendor Error
11195063 64693-808b752a-fff6-4533-abdd-6f72037c6c25 Jondo
Jondo product information not found for CanvsWrp-ImgWrp-32x48
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11168517 7826729893974-8904597831766 Jondo
Jondo product information not found for FramedCanvs-32x48-Black
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11189008 7857863295062-8925130686550 Jondo
Order 11189008 (Jondo) is missing print images
Images processing of order item 36711446 failed. OrderID : 11189008, OrderItemID : 36711446
Input image https://orders.crownandpaw.com/photos/MTAzNTc1NDQ7MTE5OTk4NTs=/preview doesn't have expected aspect ratio. Input image aspect ratio (width : height) is 5 : 7.5
Expected aspect ratio for FramedCanvs-12x18-Black is (width : height) 5 : 7 or 7 : 5

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11191581 7859200294998-8926542626902 District Photo
Order 11191581 (District Photo) is missing print images
Print images exception is missing
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11195523 6201720537314-7302196199650 Colorway
Not able to determine shipping method for this order.
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11194325 {SourceId:131592} Dubow Textile
Order 11194325 (Dubow Textile) is missing print images
Images processing of order item 36766547 failed. Unexpected number of input images in orderItem 36766547. Number of input images which is expected for SKU MetalMagnet_2x2_2Pack is 2, however 1 input image(s) were provided.
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11195698 113-8560103-6736204 Black River Imaging
Order 11195698 (Black River Imaging) is missing print images
Images processing of order item 36778487 failed. OrderID : 11195698, OrderItemID : 36778487
Input image https://dl.dropboxusercontent.com/scl/fi/mmd58t2utaku85ehd1ql9/Dictionary_11x14_KanagawaWave_HM.jpg?rlkey=2mxhxq1e43sxg5vtooqczw4xb&dl=1 doesn't have expected aspect ratio. Input image aspect ratio (width : height) is 11 : 13.75
Expected aspect ratio for ProPrint-Lstr-11x14 is (width : height) 11 : 14 or 14 : 11

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11196867 34460-d7b8d9da-eeae-4031-86bb-5b2af4fd96fa SwiftPOD
Order 11196867 (SwiftPOD) is missing print images
Print images exception is missing
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11136159 11856784818555-12753184129403 Circle Graphics
Order 11136159 (Circle Graphics) is missing print images
Images processing of order item 36300163 failed. OrderID : 11136159, OrderItemID : 36300163
Input image https://orders.masterpieceme.co/photos/MTAzNDE2Mzc7MTE5NzkwMDs=/preview doesn't have expected aspect ratio. Input image aspect ratio (width : height) is 5 : 5.90909090909091
Expected aspect ratio for TabletopCanvas-BlkWrp-5x7 is (width : height) 5 : 7 or 7 : 5

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11194464 6633392734453-7744187334901 Stakes
Order 11194464 (Stakes) is missing print images
VendorImageGenerationCommand Received record missing in CommonTrace
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11195430 5983742558385-7064649007281 Inkcups
Inkcups order submit response http status code is BadRequest Response is {"code":400,"errors":{"Order":null,"Shipping":null,"LineItems":[],"ReturnAddress":{"phone":"Phone cannot be blank."}},"message":"Order:  Shipping:  ReturnAddress\/phone: Phone cannot be blank."}
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11193020 11152325-R SwiftPOD
Vendor response: Invalid data.
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11179753 11557431017839-12484240736623 Pic The Gift
Order 11179753 (Pic The Gift) is missing print images
Print images exception is missing
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11189891 11563387158895-12490662281583 Pic The Gift
Order 11189891 (Pic The Gift) is missing print images
Print images exception is missing
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11190570 11563624694127-12490910892399 Pic The Gift
Order 11190570 (Pic The Gift) is missing print images
Print images exception is missing
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11190580 11563631313263-12490917642607 Pic The Gift
Order 11190580 (Pic The Gift) is missing print images
Print images exception is missing
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11186304 6537561178432-7517073375552 SwiftPOD
Vendor response: Invalid data.
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11193507 PH1248803_606047e8-27fc-44d4-8310-7916a471c9dd Jondo
Moved to Vendor API Issue because the order was rejected by the vendor with failure reason: 'Image specs invalid for Code 5770072: 13 oz Vinyl Banner: 3x6
Expected Image specs: 38.00000 x 74.00000 inches, Expected DPI: 32-300
Given Image specs: 19 x 37 inches with DPI: 300
Image with issue: https://printmee.blob.core.windows.net/albums/11193507-36758852-f519c17e-6.png'
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11194111 PH1248940_d3061f65-5cdc-4286-9ebc-4b08a21d756f Jondo
Moved to Vendor API Issue because the order was rejected by the vendor with failure reason: 'Image specs invalid for Code 5770089: SGP, 1.25" Black Frame: 12x36
Expected Image specs: 12.00000 x 36.00000 inches, Expected DPI: 32-300
Given Image specs: 6 x 18 inches with DPI: 300
Image with issue: https://printmee.blob.core.windows.net/albums/11194111-36764148-7db6e119-a.jpg'
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11191387 PH1248377_9fa58c1b-8ba4-4db1-8db4-3d28780165bf Jondo
Moved to Vendor API Issue because the order was rejected by the vendor with failure reason: 'Image specs invalid for Code 5770094: SGP, 1.25" White Frame: 20x30
Expected Image specs: 20.00000 x 30.00000 inches, Expected DPI: 32-300
Given Image specs: 10 x 15 inches with DPI: 300
Image with issue: https://printmee.blob.core.windows.net/albums/11191387-36738425-e1d6efaf-2.jpg'
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11195515 PH1249200_c132bbbb-d849-44b1-8d03-f1c44a2aba7f ManualWW
Order 11195515 (ManualWW) is missing print images
Images processing of order item 36777321 failed. OrderID : 11195515, OrderItemID : 36777321
Input image https://pbxscprodeastus2.blob.core.windows.net/pbx2-prod-sc-priv/renders/8f7ab2e4-6ef0-4287-9827-6b67fd0da815/page_0000.jpg?se=2025-08-01T17%3A00%3A52Z&sp=r&sv=2025-05-05&sr=b&sig=FzAXt%2Bh5OIxZ3ecvV3Tfx/YHFYS/X/knWvWuJhJKvfk%3D doesn't have expected aspect ratio. Input image aspect ratio (width : height) is 1669 : 1031.68925925926
Input imag
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11194094 5668580196586-6761296855274 Fuji
Order 11194094 (Fuji) is missing print images
Print images exception is missing
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11085893 6341976621346-7313444929826 SwiftPOD
Order 11085893 (SwiftPOD) is missing print images
Images processing of order item 35971119 failed. https://appassets.azureedge.net/temp/39365008-a5dc-Keep-Calm-WHT-4500X5700.png has ResoultionUnit which is set to Undefined. It should be set to PixelsPerCentimeter or PixelsPerInch.
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11085896 6341980684578-7313449320738 SwiftPOD
Order 11085896 (SwiftPOD) is missing print images
Images processing of order item 35971123 failed. https://appassets.azureedge.net/temp/39365006-0214-Keep-Calm-WHT-4500X5700.png has ResoultionUnit which is set to Undefined. It should be set to PixelsPerCentimeter or PixelsPerInch.
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11085992 6342057722146-7313531699490 SwiftPOD
Order 11085992 (SwiftPOD) is missing print images
Images processing of order item 35971536 failed. https://appassets.azureedge.net/temp/39365004-c074-Keep-Calm-WHT-4500X5700.png has ResoultionUnit which is set to Undefined. It should be set to PixelsPerCentimeter or PixelsPerInch.
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11086009 6342073024802-7313548345634 SwiftPOD
Order 11086009 (SwiftPOD) is missing print images
Images processing of order item 35971553 failed. https://appassets.azureedge.net/temp/39365001-d586-Keep-Calm-WHT-4500X5700.png has ResoultionUnit which is set to Undefined. It should be set to PixelsPerCentimeter or PixelsPerInch.
Images processing of order item 35971554 failed. https://appassets.azureedge.net/temp/38668359-01c9-Keep-Calm-WHT-4500X5700.png has ResoultionUnit which is set to Undefined. It should be set to PixelsPerCentimeter or PixelsPerInch.
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11086025 6342087213346-7313563648290 SwiftPOD
Order 11086025 (SwiftPOD) is missing print images
Images processing of order item 35971668 failed. https://appassets.azureedge.net/temp/39364997-e645-Keep-Calm-WHT-4500X5700.png has ResoultionUnit which is set to Undefined. It should be set to PixelsPerCentimeter or PixelsPerInch.
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11086074 6342144852258-7313624236322 SwiftPOD
Order 11086074 (SwiftPOD) is missing print images
Images processing of order item 35971894 failed. https://appassets.azureedge.net/temp/39364993-90e1-Keep-Calm-WHT-4500X5700.png has ResoultionUnit which is set to Undefined. It should be set to PixelsPerCentimeter or PixelsPerInch.
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11086085 6342153896226-7313633575202 SwiftPOD
Order 11086085 (SwiftPOD) is missing print images
Images processing of order item 35972063 failed. Input image  print size is less than 5 x 5 inches 
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11086172 6342229295394-7313713037602 SwiftPOD
Order 11086172 (SwiftPOD) is missing print images
Images processing of order item 35972806 failed. Input image https://d3d6kbc7r9kabj.cloudfront.net/widget-live/12E16F9F-3240-4165-8B91-B69E412A76AB.png?w=1000&h=1000 print size is less than 5 x 5 inches 
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11086237 6342294110498-7313782047010 SwiftPOD
Order 11086237 (SwiftPOD) is missing print images
Images processing of order item 35974170 failed. Input image https://d3d6kbc7r9kabj.cloudfront.net/widget-live/12E16F9F-3240-4165-8B91-B69E412A76AB.png?w=1000&h=1000 print size is less than 5 x 5 inches 
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11097202 6347833934114-7321016336674 SwiftPOD
Order 11097202 (SwiftPOD) is missing print images
Images processing of order item 36050196 failed. Input image  print size is less than 5 x 5 inches 
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11195901 128357-52053153-dee7-4fde-b66d-6e0fc45dd7f7 Jondo
Failed to send order to Jondo. Status: 0 Code: 07
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